Education
- BSc Economics & Finance, National University of Modern Languages, Islamabad (Jan 2017)
Graduated with a CGPA of 3.79 (Silver Medalist)
Certifications
Accomplishments
- Silver Medalist in BS (Hons).Conducted a thesis on "Factors Affecting Economic Growth of a Country (in terms of GDP)."Participated in the Nestle Pakistan entrepreneurship initiative.
Projects
- Designed and implemented an innovative BOT to enhance lead management processes at S&P Global Pakistan.
Skills & Languages
- Digital Skills: MS Office, Keap CRM, TIGA CRM, Acuity, Sales Navigator
- Bioinformatics Skills: NCBI, BLAST, ClustalW, SPSS, PyMOL
- Languages: Urdu, English
English (proficient/C1) – 68%
- The English (proficient/C1) test evaluates a candidate’s knowledge of the English language at the C1 level of the CEFR framework. This test will help you hire employees who can participate in demanding professional and social conversations in English.
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Work Experience
Senior Commercial Development Representative @ S&P Global Pakistan, Islamabad (Oct 24 – Present)
- Collaborate closely with sales teams to align lead generation strategies with business objectives, driving consistent pipeline growth.
- Lead strategic prospecting efforts to identify, qualify, and convert high-value opportunities.
- Oversee inbound workflows for the Americas region, optimizing lead engagement and conversion rates.
- Designed and implemented a BOT to streamline processes, improving accuracy and team efficiency.
- Manage reporting, track performance metrics, and analyze data to uncover actionable insights.
- Mentor junior team members, sharing expertise to elevate team performance.
Customer Development Representative @ S&P Global Pakistan, Islamabad (Jul 22 – Oct 24)
- Designed tailored outreach campaigns for various industries, enhancing engagement and conversion rates.
- Utilized Salesforce and custom BOTs to improve workflow efficiency and ensure timely follow-ups.
- Developed and executed outreach strategies to drive appointments with sales representatives.
- Prepared and analyzed sales pipeline reports and dashboards.
- Led initiatives to upsell and cross-sell within existing accounts, maximizing client value.
Relationship Manager @ Bank of Punjab,Lahore (Apr 21 – Dec 21)
- Managed deposit mobilization and met targets set by management.
- Solicited and strengthened new and existing client relationships.
- Ensured compliance with CVR and KYC processes.
- Trained newly hired sales staff and contributed to team development.
Customer Services Officer @ Bank of Punjab, Lahore (Sep 17 – Apr 21)
- Retained customers through relationship-building and feedback.
- Cross-sold banking products to corporate and individual clients.
- Coordinated interdepartmentally to enhance customer satisfaction.
Customer Services Representative @ United Bank Limited, Lahore (Apr 22 – Jun 22)
Intern @ United Bank Limited, Lahore (Date Unspecified)
- Shadowed banking team members to understand standard operating procedures and departmental control functions.