Ali S

EDUCATION

BS Aircraft Maintenance Engineering, University of Management and Technology, Pakistan (2014 – 2019)

WORK EXPERIENCE

Sales Development Representative @ Motive, USA (Jul 2024 – Present)

• Drive revenue by generating and qualifying sales leads for logistics and fleet management solutions.
• Conduct initial outreach, identify client needs, and schedule meetings for the sales team.
• Establish key client relationships, expanding the client portfolio and increasing customer retention.
• Lead team training initiatives, improving individual performance and boosting sales conversion rates.

Operations Team Lead @ Abacus Consulting, Pakistan (Jan 2022 – Jul 2024)

• Implemented streamlined operations, reducing response time and enhancing overall team productivity.
• Managed cross-functional teams to improve workflow efficiency and service delivery.
• Provided leadership and training to enhance operational performance.

Carrier/Tracking Specialist @ Onroad LLC, USA (Mar – Dec 2023)

• Coordinated with freight carriers to schedule pickups, track shipments, and resolve delays.
• Maintained detailed records of shipment statuses, tracking data, and carrier performance.
• Negotiated carrier rates and terms to optimize cost efficiency.

Sales Specialist @ Ibex Global, Pakistan (Apr – Dec 2021)

• Implemented targeted sales strategies, leading to an expanded customer base.
• Recognized as "Top Sales Performer" twice for outstanding sales achievements.
• Resolved complex client issues, ensuring high customer satisfaction and excellent service.

Customer Assistance Specialist & Trainer @ MindBridge, Pakistan (Oct 2019 – Feb 2021)

• Engaged with customers via phone, email, and chat to provide support and assistance.
• Analyzed customer issues, identified root causes, and implemented solutions.
• Ensured compliance with company policies while addressing customer concerns.

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