Asad J

EDUCATION

BSc Computer Science, Asia Pacific University, Kuala Lumpur, Malaysia (2019)

WORK EXPERIENCE

Telephony Engineer II @ Afiniti, Pakistan (Feb 2021 – Feb 2025)

• Developed and maintained telephony environments, troubleshot issues for development teams, and deployed the latest sprints on Dev and traffic labs.
• Automated procedures through scripting to streamline manual testing, including large-scale call dialing and login processes, integrated with Jenkins for efficient one-click automation.
• Utilized JMeter for API load testing, Prometheus and Grafana for API load monitoring, and created Grafana dashboards for real-time monitoring of system and database performance.
• Developed scripts to track machine statistics and ensure continuous monitoring.
• Maintained lab infrastructures consisting of various components integrated with telephony services; built and maintained network infrastructure in coordination with Infrastructure & Network Teams.
• Troubleshot issues related to SIP transactions and SHM queues in Docker services that were reported/identified during regression tests on Afiniti feature services, to build a high-capacity telephony product.

Analyst Telephony Engineer @ Afiniti, Pakistan (Nov 2019 – Jan 2021)

• Installed and configured SIP call simulation tools such as TARTS (Avaya) and SIPp, integrating them with Avaya Media Servers to interact with Afiniti’s telephony products.
• Developed Bash scripts to automate regression testing processes, improving efficiency and consistency during testing cycles.

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