Ayesha A

ACCA-qualified accountant with an MSc in Accounting and Finance and experience across financial reporting, payroll, and client support. Skilled in QuickBooks Online, MS Excel, and CRM tools (Zendesk, Salesforce). Expertise in managing accounts, preparing financial statements, and coordinating with clients and auditors. Proven ability to handle payroll, invoicing, and budgeting, with a strong focus on accuracy and client service.
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Skills

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Qualifications & Work History

QUALIFICATIONS

  • MSC Accounting and Finance with professional placement (distinction), Kingston University London,
    2020
  • ACCA - Association of Chartered Certified Accountants, 2014
  • Advanced Diploma in Accounting and Business, 2013

WORK HISTORY

Accountant @ Astra Green Solutions via Bettersource (June 2023 - Present)

Customer Support Associate @ Array (USA) Remote (Sep 2021 - June 2022)

  • Responded to customer queries/issues (Slack)
  • Generated tickets for the backend teams using CRM (Zendesk)
  • Followed up with the teams regarding updates for each ticket using Shortcut
  • Posted EOD status to each client regarding their open issues/tickets
  • Ensured that clients were being dealt with in the best possible manner
  • Organized and scheduled meetings

Finance Specialist @ Virtelligence (USA) Remote (April 2016 - August 2021)

  • Processed company payroll (Paylocity)
  • Prepared company financial statements
  • Assisted in preparing tax returns
  • Invoiced clients on a bi-weekly and monthly basis (QuickBooks Online)
  • Assisted in managing pension contributions and reporting
  • Approved timesheets and expenses for employees/contractors, managing accounts receivable and payable (QuickBooks Online)
  • Onboarded new employees
  • Sent out offer letters to potential candidates
  • Paid online bills through Fidelity
  • Reconciled monthly AMEX statements
  • Liaised with clients, auditors, and CPAs on a need basis.

Accounts Assistant @ Universal Accounts Ltd (UK) Professional Placement (Nov 2019 - Aug 2020)

  • Reconciled monthly accounts
  • Generated and sent out invoices to clients
  • Assisted in the preparation of budgets
  • Managed accounts receivable and payable

Payroll Associate @ Exalter Consulting (Pakistan) (July 2014 - Sep 2014)

  • Performed payroll calculations for large pharmaceuticals including Sandoz and Alcon, performing
    journal entries and generating summaries and reports.

SKILLS

  • Proficient in QuickBooks Online
  • Proficient in MS Excel, Word, and PowerPoint
  • Well-versed in Windows and Mac
  • Proficient in Slack
  • Proficient in CRMs including Zendesk and Salesforce

Assessment

Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.

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