Fahad A
IT professional with experience in Citrix administration, cloud infrastructure, and end-user support. Skilled in managing Azure-based solutions, virtual desktop infrastructure, and enterprise tools like ServiceNow and Office 365. Experienced in system optimization, troubleshooting, and secure access configurations.
AUD
Availability Lead Time:
4 weeks
Skills
Video Intro
Qualifications & Work History
EDUCATION
MS Cyber Security, SZABIST, Islamabad, Pakistan (Sep 2021 – Feb 2024)
BS Computer Engineering, COMSATS, Islamabad, Pakistan (Sep 2011 – Feb 2016)
WORK EXPERIENCE
Citrix Administrator @ Stewart Title, USA, Remote (May 2024 – Present)
- Administer and architect a multi-site Citrix VAD environment, including production and disaster recovery farms
- Work on remediation and optimization plans to improve performance, reduce latency, and enhance end-user experience across diverse workloads
- Monitor and troubleshoot Citrix sessions, logon times, and resource usage using ControlUp and Director
- Implement policies and configurations to support secure, seamless access through Azure AD, FSLogix, and CPM
Cloud TAC Engineer @ dinCloud (ATSG), Islamabad, Pakistan (Sep 2020 – May 2024)
- Deployed new infrastructure for Citrix VDI solutions
- Provided support for multiple environments hosted on Azure, including IaaS, PaaS, and hybrid configurations
- Designed and deployed Azure infrastructure including VMs, VNET peering, NSGs, and VPNs
- Managed incidents, cases, and catalog tasks on ServiceNow
- Provisioned virtual machines on Nutanix, KVM, and VMware clusters based on customer requirements
- Managed AD, DNS, DHCP, and GPOs; patched and updated servers for security and performance
- Handled Office 365 and cloud services including Exchange Online, SharePoint, and Defender
- Performed remote monitoring using Ninja and N-Able
- Maintained documentation and knowledge base using IT Glue
Assessment
Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.
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