Faizan

QUALIFICATIONS

Monash University | Master of Business (2015)

Institute of Business Management | Bachelor of Business Administration (2011)

WORK HISTORY

Technical Sales Advisor @ Essential Solar (Jun 2020 – Present)

• Responsible for maintaining existing client accounts and securing sales of residential solar PV and battery projects through property managers, tenants, and developers, consistently achieving a monthly target of 150kW+ and averaging $175,000 in revenue.
• Prospected new business opportunities, developed relationships with small builders and property managers, and maintained a robust pipeline of cold and warm leads, generating approximately $240,000 annually in new build inquiries.
• Prepared and presented professional proposals via in-person meetings, Zoom, and phone appointments, ensuring all quotations were approved prior to customer presentation.
• Conducted site inspections with estimators, designers, and operations teams to assess site-specific issues and coordinated scheduling, quality, and customer service to deliver promised results.
• Managed after-sales communication to promptly resolve issues, ensuring high levels of customer satisfaction and referral business.
• Submitted accurate sales documentation and site-specific information to operations teams to meet and exceed customer expectations.

Residential Sales Consultant @ CSR Bradford - Energy (Jan 2019 – May 2020)

• Managed B2C and B2B solar consultations, sales, and account management, achieving $1 million per annum in ethically sold solar systems.
• Assisted builder channels with solar system designs and layouts tailored to energy needs and building packages.
• Oversaw the Sustainability Drive Project in collaboration with Stockland, delivering solar and battery solutions for 48 residential properties and generating $0.8 million in revenue.
• Facilitated the transition into the Solar Victoria rebate program by training staff, refining lead generation processes, and positioning the business as a top-5 consumer-chosen retailer.
• Upsold system upgrades and hybrid battery additions to clients.
• Promoted solar awareness through public education and internal training on government regulations and market trends.

Account Manager @ Krannich Solar Australia (Sep 2016 – Dec 2018)

• Built and maintained relationships with existing clients, providing pre- and post-sales support to ensure project timelines were met.
• Secured new customers by customizing Krannich Solar's offerings, resulting in $0.6 million in monthly business turnover from NSW, ACT, and NT.
• Provided project consultation and tailored solar solutions with manufacturer support. Led the in-house sales support team to generate quotations and basic solar solutions.
• Represented Krannich Solar at trade shows and training events, including the All Energy Conference from 2016 to 2018. Delivered sales, market, and competitor analysis reports to directors and sales managers.

Microsoft Brand Representative @ CPM Australia (Nov 2013 – Sep 2016)

• Developed and maintained relationships between Microsoft and key retail partners, such as JB Hi-Fi and Harvey Norman.
• Collaborated with Microsoft Field Managers to achieve targets through insightful reporting and competitor analysis.
• Trained retail partners on Microsoft products, sharing sales strategies to optimize performance.
• Managed stock replenishment, merchandising, and secured favorable product placements. Educated end-users about Microsoft products through demonstrations and promotions.

Brand Representative & Team Leader @ oOh! Media Australia (Nov 2012 – Jul 2014)

• Led and represented multiple brand activation campaigns for companies such as Sony, Braun, Oral-B, and Meadow Lea.
• Trained staff on product offerings and campaign objectives, ensuring adherence to campaign briefs and KPIs.
• Provided feedback to enhance campaign effectiveness and built rapport with retail stores and customers to foster trust.
• Demonstrated and sold various product brands to potential customers at retail locations.

Samsung Brand Representative @ Direct 2 Consumer Australia (Sep 2012 – Sep 2013)

• Promoted and sold Samsung IT products at JB Hi-Fi stores, highlighting features and offering competitor comparisons.
• Educated customers on Windows 8 features, alleviating concerns about transitioning to a new platform.
• Supported customers in making informed purchase decisions and addressed post-purchase issues with Samsung products.

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