Faizan A

EDUCATION

BS Computer Science, Centre for Advanced Studies in Engineering (CASE), Islamabad, Pakistan (Jun 2018)

WORK EXPERIENCE

Product Development & Operations Executive @ Ufone 4G, Islamabad, Pakistan (Nov 2023 – Present)

• Develop and implement strategic plans for the DFS department, aligning with organizational goals and objectives
• Optimize configurations and services to ensure high availability across infrastructure
• Build and maintain relationships with internal and external stakeholders to support business growth and regulatory compliance
• Lead the planning and coordination of User Acceptance Testing (UAT) and staging activities across the project lifecycle
• Oversee the planning, execution, and monitoring of DFS projects, ensuring delivery within budget, timelines, and quality benchmarks
• Implement prioritization strategies and manage risks and issues to ensure timely resolution throughout the project lifecycle

Cloud Support Engineer @ Ideofuzion, Islamabad, Pakistan (Feb 2023 – Nov 2023)

• Established cloud architecture on AWS using Terraform, automating provisioning and configuration of cloud resources
• Optimized cloud services and configurations to support scalability and improve reliability by 68%
• Implemented Single Sign-On (SSO) using Azure Active Directory and OpenID, enhancing authentication security and streamlining user access

Cloud Support Engineer @ Hypernym/Metis International, Islamabad, Pakistan (Nov 2020 – Aug 2022)

• Monitored Azure environments to ensure compliance and security, reducing operating costs by 20%
• Developed microservices architecture that improved performance and responsiveness by 40%
• Assisted in migrating applications from monolith to PaaS environments, achieving 99.8% uptime and a 10% drop in maintenance costs
• Designed scalable PaaS solutions tailored to business needs, resulting in a 25% reduction in operational costs
• Engineered Azure cloud components including VMs, AKS, Log Analytics, alarms, and load balancers, optimizing uptime by 98%
• Built APIs between Node.js and Angular.js for core application modules such as camera grid and screen locking

Quality Assurance Engineer @ Zaxiss, Islamabad, Pakistan (Dec 2019 – Nov 2020)

• Conducted manual and black-box testing on web applications, logging over 300 defects in JIRA
• Analyzed SPC documentation to understand client requirements and guided implementation accordingly
• Introduced automation scripts to streamline QA processes, reducing testing time by 30%

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