Frank

Experienced operations and customer success leader with a background in sales and client services. Proven ability to manage teams, optimize processes, and drive business growth across diverse industries. Skilled in sales support, customer success, and account management, with expertise in team leadership and training.

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Skills

Qualifications & Work History

Qualifications

Bachelors in Liberal Arts 2014 - 2016

Work History

Sales and Support Lead @ Comet Suite (Jan 2022 - Present)

Customer Success Team Lead @ Smata Technologies (Jan 2021 - Jan 2022)

Senior Operations Manager @ IPS USA (Sep 2018 - Oct 2020)

Director Operations @ Xtrasource (Feb - Aug 2018)

Account Manager @ Visionet Systems Inc (Apr - Oct 2017)

Client Services Coordinator @ Digital Globe Services (Jun 2009 - Mar 2017)

Sales & Customer Service Trainer @ Touchstone Communications (Jan 2008 - Apr 2009)

Sr Business Process Executive @ ANZ International (Feb 2006 - Jan 2008)

Sales Closer @ World Bridge Connect (Aug 2004 - Jan 2006)

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Assessment

Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.

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Frank

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