Hafsa S
Client-focused professional with experience in sales development, expert network research, and retail environments. Skilled in conducting targeted outreach, delivering tailored solutions, and supporting strategic decision-making for global clients.
AUD
Availability Lead Time:
3-4 weeks
Skills
Video Intro
Qualifications & Work History
EDUCATION
BCom, Rotman Commerce - University of Toronto, Canada (2020 – 2024)
WORK EXPERIENCE
Research Analyst @ Insights Driven Research, Lahore, Pakistan (Feb 2025 – Present)
- Connect EMEA clients with experts for tailored qualitative and quantitative research.
- Source experts using desktop research, LinkedIn Sales Navigator, and IDR’s network.
- Manage 5+ projects and 10–15 expert calls bi-weekly, ensuring timely delivery.
- Conduct preliminary research and expert outreach to support client decisions.
Sales Development Representative @ The Knowledge Academy, Toronto, Canada (Apr 2024 – Dec 2024)
- Generated 100+ B2B leads weekly via HubSpot to support pipeline growth.
- Made approximately 180 cold calls daily and led outreach via email and Microsoft Teams.
- Created custom pitches and follow-ups, raising conversion rates to around 3%.
- Managed 60+ leads in HubSpot with 100% data accuracy and timely follow-ups.
Retail Sales Associate (Part-Time) @ TJX Canada, Toronto, Canada (Oct 2022 – Mar 2024)
- Engaged with customers to understand their needs and recommend suitable products, driving daily sales.
- Handled transactions efficiently while maintaining a friendly, service-oriented approach.
- Resolved customer concerns and inquiries in real time, ensuring a positive in-store experience.
Assessment
Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.
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