Hashim W

QUALIFICATIONS

Bachelor in Business Management @ London School of Economics and Political Sciences (2021)

3.5 GPA / 2:1
Final year essay on customer relation impact on business development
IELTS score 8.5/9

Alevels @ Becachonhouse school system

Captain of Football team, Chess team, and Squash team
Participated in Debate club

WORK HISTORY

Project Manager in Training @ Sheen by NG (2024)

• Maintained comprehensive project documentation,  including project charters, timelines, and status reports.
• Established and maintained relationships with key stakeholders, providing regular updates on project status and risks.

Business Consultant / Techincal support @ Wellness Living (2021 – 2024)

• Serve as the primary point of contact for escalated business issues, providing
  advanced troubleshooting and problem-solving expertise.
• Collaborate with other departments, such as Development or Customer Growth to
  resolve concerns that require cross-functional expertise.
• Conduct training sessions for large and medium-sized businesses.
• Act as a subject matter expert, providing guidance and mentorship to Business
  Specialists.
• Guided and formulated the marketing and operational strategies after evaluation
  of their business metric.
• Held the company record for the most number of positive feedback and highest
  percentage of productivity
• Managed 50+ client accounts with a 98% customer retention rate.
  Set a company record by receiving 100+ positive client reviews and maintaining a
  195% productivity score

Research Analyst @ South Asian Strategic Studies Insititute (2020)

• Conducted in-depth research on current events, political developments, and socio-economic trends to support news stories.
• Analyzed data from various sources, including governmental reports, academic studies, and public records, to provide context and background for articles.
  Monitored and analyzed emerging news trends and public opinion through social media and other platforms.

SKILLS

• Zoho
• Salesforce
• Jira

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