Hira M

EDUCATION

CFA Level II Candidate, CFA Institute

BSc Accounting & Finance, National University of Sciences and Technology, Pakistan (2016 – 2020)

WORK EXPERIENCE

Financial Reporting Analyst @ TCP Software, USA, Remote (Sep 2024 – Present)

• Forecast and reconcile monthly bookings by product, sales team, and deal type, ensuring accuracy in Salesforce and Zuora.
• Lead backlog reporting by tracking uninvoiced versus invoiced amounts to monitor revenue conversion timelines.
• Analyze sales pipeline trends and develop pipeline waterfall reports to improve forecasting visibility.
• Build ARR reports and financial models to track retention, segment performance, and acquisitions.
• Prepare variance analyses and executive presentations to translate budget comparisons into actionable insights.
• Collaborate with Sales, Billing, Accounting, and Analytics teams to enhance forecast accuracy and streamline reporting.

Partner Billing Specialist @ TCP Software, USA, Remote (Feb 2023 – Sep 2024)

• Led billing operations for 3,000+ partners and direct clients, ensuring accurate invoicing and subscription management.
• Improved API-driven billing efficiency by 20% by optimizing processes and troubleshooting discrepancies in Zuora.
• Calculated partner commissions using multi-criteria models, ensuring accuracy and fairness.
• Developed partnership billing documentation, streamlining onboarding and ensuring process continuity.
• Managed sales quotes and subscription changes, resolving 500+ client inquiries.

AR & Collections Specialist @ TCP Software, USA, Remote (Aug 2022 – Feb 2023)

• Awarded "Above and Beyond" in Nov 2022 for exceptional performance in accounts receivable and collections.
• Managed 1,500+ Autopay accounts, reducing unresponsive accounts by 30% and resolving 90+ overdue accounts.
• Resolved 1,500+ undelivered client emails, improving operational efficiency and communication success rates.
• Trained and mentored new team members, enhancing overall team performance.

Credit Risk Analyst @ Allied Bank Limited, Lahore, Pakistan (May 2021 – Apr 2022)

• Conducted credit risk analysis for corporate and investment banking clients, ensuring compliance with Prudential Regulations and SBP guidelines.
• Identified deficiencies in credit packages, processed amendments, and proactively monitored risk utilization.
• Developed and managed reports on key risk and performance indicators, improving risk assessment accuracy.

‍

‍