Kanza

Qualifications

Bachelor of Arts and Social Science, Monash University (2020)

Work History

Client Support Executive @ RetailCare (Jan 2022 - Present)

• Working with the client’s leadership group to propose, procure and deliver software and hardware equipment while ensuring optimal customer satisfaction.
• Responsible for answering inbound sales and support calls, recognising customer issues, organising meetings and solutions to the customer requests.
• Communicating with customer base to ensure all projects run on time.

Sales Coordinator @ Energi by Mantra (May 2021 – Jan 2022)

• Coordination between the Lahore, Islamabad and Karachi offices.
• Monitoring and assigning leads.
• Document collection, finance cross-checking and coordination with banks.
• Cross-functionality, managing HR and assisting the Marketing department.

Sales Intern @ Worthy Book Media (Dec 2019 – Feb 2020)

• Acquired merchants for e-wallets & delivery services (i.e. Grab, Boost, TnG, MayBank etc.)
• Converted 13 out of 20 accounts.
• Collected, edited and cross checked documents.
• Assisted merchants with the on-boarding process

Sales Assistant @ Posh Handbag Store (Nov 2016 – Feb 2017)

• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Opened new merchandise and stocked sales floor racks and shelves.

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