Marshall

Experienced sales and customer success professional specialising in energy consulting, SMB sales, and client lifecycle management. Skilled in building strong relationships, meeting targets, and optimizing service connections across diverse industries.
AUD
Availability Lead Time:
1-2 weeks
Skills

Video Intro

Qualifications & Work History

Qualifications

Bachelors of Arts  (2012)

Work History

Energy Sales Consultant @ MovingHub Australia (Aug 2023 - Dec 2024) Remote, Australia

Selling and organising product and service connections through outbound and inbound calls, while delivering exceptional customer service and maintaining strong business relationships.

Energy Sales Consultant @ Compare and Connect (Nov 2021 - July 2023) Remote, Australia

Selling and organizsng product and service connections through warm outbound and inbound calls, while delivering exceptional customer service and maintaining strong business relationships.

Customer Lifecycle Manager @ Microsoft (Jan 2021 – Oct 2021) Remote, US

Responsible for upgrading the existing Windows and office customers towards Microsoft Modern workplace and Azure Virtual infrastructure. Have been taking constant Microsoft security and licensing trainings to convince the small and medium corporate businesses to move to Azure Cloud.

Customer Success Manager @ MuSharp/Opticommerce (Dec 2019 – Jan 2021) Remote, US

Responsible for mainlining clientele, interpreting/comprehending client requirements and having those implemented by the development team. Maintained a suggestive approach towards the clients throughout the tenure. Have been using Jira/Atlassian, Salesforce and more to do the job

Business Development @ Intagleo Systems (May 2019 – Nov 2019) Remote, US

Worked as a SMB business development executive for Intagleo Systems where I was responsible for generating leads and prospects for our development teams specializing in mobile and web based application development focusing mainly on the digital signage industry.

Business Development @ KeepTruckin (Aug 2018 – Apr 2019) Remote, US

Worked as an account executive in business development for KeepTrucking product (ELD) sales. Got thorough training on prospecting and handling business clients In SMBs. Constantly met and exceeded targets.

Sale and Quality Assurance @ The Resource Group/DGS/IBEX (Oct 2010 – Jun 2018) Pakistan

I was hired as a sales executive for DGS Later moved for Phone ethics training and floor Management for Government outsourced online facilitation centers for Dengue epidemic and several other government projects. In mid of 2011, I was promoted as a Quality Assurance Executive for DGS where I served for about 8 years handled quality, sales training, client calibration and retention, sales audit and verification, Reporting and more.

U.S voice to text conversion @ Microconnexion  (June 2007 – November 2008) Pakistan

I was hired due to proficiency in English drafting, listening, writing and speaking for purpose of voice to text conversion of several U.S based voicemail providers.

Assessment

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Interview