Mominah K
Professional with experience in marketing coordination, client services, and platform management. Familiar with lead generation, content support, and CRM tools. Has supported sales and customer engagement efforts in both corporate and entrepreneurial settings, with a focus on process improvement, communication, and customer experience.
AUD
Availability Lead Time:
4 weeks
Skills
Video Intro
Qualifications & Work History
EDUCATION
Bachelor of Public Administration, NUST School of Social Sciences and Humanities, Islamabad, Pakistan (2023)
WORK EXPERIENCE
Marketing Coordinator @ S&P Global, USA, Remote (Sep 2024 – Present)
- Generate leads through thought leadership blogs, case studies, webinars, industry events, and social media marketing
- Support cross-sell initiatives, contributing to a sales pipeline of USD 780,000
- Create and distribute weekly internal newsletters to equip sales teams with promotional content
- Work with tools including Salesforce, Adobe Marketo, Workfront, and Sales Navigator
Associate - Credit Client Services @ S&P Global, USA, Remote (May 2023 – Sep 2024)
- Delivered customer service to over 1,049 unique clients, including both subscribers and non-subscribers
- Achieved a 98% client survey response rate as a key representative of the Credit team
- Onboarded and mentored four junior team members, ensuring strong performance outcomes
- Skilled in Salesforce, CxEngage, Zoom, and Microsoft Teams
Founder & CEO @ ClothesVerse, Islamabad, Pakistan (Jul 2022 – Present)
- Maintain a 99% customer satisfaction rate by optimizing customer experience
- Analyze customer journeys to develop targeted marketing strategies
- Lead social media strategy and ensure consistency of brand voice across communications
- Focus on audience targeting, achieving 38% market penetration toward annual goals
- Implement Trello as the team’s project management tool; previously used Google Docs and Sheets
Assessment
Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.
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