Munnaza J
Client-focused professional with experience in account management and service delivery. Skilled in building strong client relationships, managing high-priority portfolios, and supporting cross-functional collaboration.
AUD
Availability Lead Time:
1-2 weeks
Skills
Video Intro
Qualifications & Work History
EDUCATION
BSc. Business Administration, National University of Science and Technology, Pakistan (Sep 2019 – Jun 2023)
WORK EXPERIENCE
Senior Associate – Client Services @ Savvital, USA, Remote (Oct 2024 – Jan 2025)
- Managed a portfolio of high-priority clients, ensuring timely resolution of issues and consistent service excellence.
- Collaborated with cross-functional teams to streamline client onboarding and improve communication workflows.
- Mentored new associates by sharing best practices and providing hands-on support during their training phase.
Associate – Client Services @ Savvital, USA, Remote (Sep 2023 – Sep 2024)
- Ensured client satisfaction by proactively addressing needs and delivering exceptional service to enhance the overall experience.
- Built and maintained strong client relationships through consistent, positive interactions and personalized support.
- Meticulously executed a variety of administrative and documentation tasks in alignment with client requirements.
Assessment
Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.
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