Samiha S
Client relations professional with experience in healthcare support and administrative coordination. Proficient in handling high-volume patient communications, insurance verification, and appointment scheduling across multi-location practices.
AUD
Availability Lead Time:
2-4 weeks
Skills
Video Intro
Qualifications & Work History
EDUCATION
Bachelor of Dental Surgery, University of Karachi, Pakistan (Jan 2004 – May 2008)
WORK EXPERIENCE
Senior Associate – Client Relations @ Edge Services and Solutions, USA, Remote (Oct 2022 – Present)
- Manage a high volume of inbound calls and provide assistance to patients over the phone
- Verify insurance coverage and coordinate with insurance companies to resolve discrepancies
- Work across multiple software platforms to ensure smooth and efficient scheduling for a large practice with multiple locations and providers
- Support on-ground staff in managing two clinic locations for Spring Street Dermatology, New York
Assessment
Attribute types measured include cognitive ability, skills, knowledge, personality characteristics, emotional intelligence, and past behavioral history. Note that these results should always be used as a part of a balanced candidate selection process that includes independent evaluation steps, such as interviews and reference checks.
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